My postcode is a winner, but I can't claim :(

To claim a winning postcode, you must:

1) Have been signed up to Pick my Postcode before the draw took place.

2) Have an active PMP account. For more info about active & dormant accounts please see this FAQ article: What happens if I don't check my account regularly?

3) For the Stackpot Draw - You need to be the first person in your postcode to claim the prize. This is a first-come-first served draw.

4) For the Bonus Draw - You must have the required amount of PMP bonus on your Account to be entered into these special draws. (£5, £10 and £20 respectively.) You cannot add bonus to make up the amount after your postcode has been drawn. Find out more about your PMP bonus Here. 

Please note that changing your postcode to a winning postcode after a draw has taken place will not make you eligible to claim a win. The system will only allow accounts who were active and had the postcode on their account at the time the draw took place, claim a win. The Rules state: "Once the lottery draw has been made, those who have already registered the drawn postcode are eligible to ‘Collect’. Registering a postcode after it has been drawn does not entitle you to collect for that draw."