I'm having trouble loading the site

First thing to do is try a hard refresh.

A hard refresh is a way of clearing the browser’s cache for a specific page, to force it to load the most recent version. Sometimes, when changes are made to the website, they don’t register immediately due to caching. A hard refresh will usually fix this, though occasionally completely clearing the cache is necessary.

How to do a hard refresh on your Desktop computer or laptop:

Google Chrome

Windows/Linux:
  1. Hold down Ctrl and click the Reload button.
  2. Or, Hold down Ctrl and press F5.
  3. just open the Chrome Dev Tools by pressing F12. Once the chrome dev tools are open, just right click on the refresh button and a menu will drop down. This menu gives you the option of doing a hard refresh, or even clearing the cache and do a hard refresh automatically.

Mac:

  1. Hold ⇧ Shift and click the Reload button.
  2. Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.


Mozilla Firefox and Related Browsers:

Windows/Linux:

  1. Hold the Ctrl key and press the F5 key.
  2. Or, hold down Ctrl and ⇧ Shift and then press R.

Mac:

  1. Hold down the ⇧ Shift and click the Reload button.
  2. Or, hold down ⌘ Cmd and ⇧ Shift and then press R.

Internet Explorer:

  1. Hold the Ctrl key and press the F5 key.
  2. Or, hold the Ctrl key and click the Refresh button.


How to do a hard refresh on your smartphone or tablet:

Safari on iPhone/iPad:
Click Here to find out how.

Google Chrome on iPhone/iPad:
Click Here to find out how.

Google Chrome on Android:
Click Here to find out how.

Android Browser on Android:
Click Here to find out how.

If your device is not listed here please check Here for more options.

Give this a go and then let me know if the problems persist.

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